Distance Education
Blackboard FAQ* for Faculty

• Where is my class?
• I want to teach online, what do I do now?
• How do I get a Blackboard classroom?
• How do I log in?
• How do I backup my Blackboard classroom?
• Where can I learn more about Blackboard and teaching online?
• What should I do before the semester starts (other than get my class ready)?
• How will my students login?
• My student is unable to access the class, what do I do?
• My student forgot her password, what do I do?
• Can I create a student account in Blackboard?
• Where can I get more info on Blackboard?
• What resources are available at Cabrillo for my online students?

Where is my class?

Classes are at
https://online.cabrillo.edu

I want to teach online, what do I do now?

Read the Faculty Distance Education Hanbook and talk with your Program Chair and Dean to discuss how and when an online section of your class will fit into the schedule.

How do I get a Blackboard Classroom?

Complete and submit the online Blackboard Course Request Form.

If your course is not yet scheduled, select Course Development for the Semester and use 55555 for the Section Number.

Once your site has been created, you will receive an email from the TLC with access information.

How do I Log-In?

User Name: same as Cabrillo network account

Password: same as Cabrillo network account

How do I backup my class?

Check out: How to make a backup in Blackboard , courtesy of Pellissippi State

Where can I learn more about Blackboard and teaching online?

Complete the Online Workshops (facilitated or self-paced) available through @ONE at http://www.cccone.org/de/index.htm

• Introduction to Teaching with Blackboard CE 6
• Introduction to Online Teaching and Learning
• Dreamweaver

These workshops are well worth the time investment to get your online teaching experience off to a good start. You will save much time in your development process and create a course that is more enjoyable to teach and more enjoyable to attend.

What should I do before the Semester starts (other than get my class ready)?

Contact Masinafanaae Hunnicutt, Assistant Director of Admissions & records at (831) 477-3548 to learn the latest procedures for adding online students, what forms/rosters you will need to complete and how they'll get to you, and other important information that will make your job easier.

How will my students log-In?

Student username convention: First 2 letters of their first name in capital letters, first 4 letters of their last name in capital letters, and last 4 digits of their datatell student ID (not social security number)

Example: For the student John Sutter (datatel ID = 123456) the username would be josutt3456.

My student is unable to access the class, what do I do?

If your students are unable to access Blackboard please confirm each of the items below prior to directing them to the TLC:

1. They are enrolled in your course. You can confirm this by logging into Blackboard as yourself and going to Teach Mode >Grade Book
2. They are using the correct username (see username conventions above).
3. They are using the right password. Passwords are set by clicking on the Lookup username and password link on the Blackboard login page.

My student forget his password, what do I do?

We cannot look up a student's password. If they have forgotten it, they must change their password in Blackboard:

1. Go to https://online.cabrillo.edu
2. Click on the Lookup username and password link.
3. Enter in requested information, which includes a new password.
4. Submit.
5. Remind students they can change that password to something they prefer but THEY MUST WRITE THAT PASSWORD DOWN someplace so they can find it next time.

Can I create a student account in Blackboard?

Faculty cannot create Student Accounts in Blackboard. Only our Blackboard hosting institution administrator can create student accounts.

At the beginning of a term and every few days during the Add period, Computing Resources sends us a spreadsheet of students who have officially registered for the class. That list is processed in the TLC and sent to our Blackboard host who creates the accounts. This process takes 2-3 business days so students who Add the class must wait a few days for their accounts to be created.

Where can I get more info on Blackboard?

When you are logged into Blackboard, click on the Help link in the upper right corner for context sensitive help.

First Time User’s Guide: http://webct.cvc.edu/orientations.asp

Blackboard Community Resources: http://www.webct.com/wyw

What resources are available at Cabrillo for my online students?

Link your online course or syllabus to the Resources for Students page on this website.

*FAQ=Frequently Asked Questions

Updated: 17-Jan-2008 1:55 PM