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Cabrillo Extension Classes
Human Resource Management

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Creating a Climate of Trust

As a supervisor, your ability to create and sustain a climate of trust is critical to your team’s satisfaction and success. But how can you demonstrate that you’re worthy of your direct reports’ trust, and, perhaps more importantly, how do you transform a climate that is currently NOT high in trust, into the opposite? Come to this class to…

  • Explore the high cost of low-trust work groups
  • Define trust, and identify the specific behaviors that support it
  • Assess your part in creating a trusting work place
  • Make a plan for improving trust that is tailored to your team

 

Date: Wed., Oct. 1        
Time: 2:00 - 5:00 pm                    
Cost: $58


     register online

 

Date: Mon., Oct. 6      
Time: 6:00 - 9:00 pm                    
Cost: $58

 

     register online

 

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Setting Clear Goals and Performance Expectations

Tackling employee performance issues is an expected part of the supervisory role. Simply telling or our employees what to do and how to do it often isn’t enough! Many performance issues stem from poorly defined goals and lack of purposeful feedback; Effective performance management starts with clear expectations, is reinforced through coaching and support- and is NOT deferred to an annual performance appraisal! Come to this course to...

  • Discern between performance management and performance evaluation.
  • Understand and practice the critical process of setting clear performance expectations.
  • Translate performance expectations into measureable goals.
  • Evaluate performance through the lens of a 4-part performance management model.
  • Discuss common barriers to effective performance and make a plan for overcoming those barriers.


Date: Wed., Oct. 8        
Time: 2:00 - 5:00 pm                    
Cost: $58


     register online

 

Date: Mon., Oct. 13      
Time: 6:00 - 9:00 pm                    
Cost: $58

 

     register online

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Building a Positive Workplace: Employee Recognition that Works

We all know that recognizing others is an important part of leadership, and yet we often get fooled into thinking that recognition efforts must be formal and consistent across an organization. In this creative half-day class you will…

  • Examine the pros and cons of formal and informal recognition plans.
  • Learn more about the key elements of a great place to work and discuss ways to implement those elements in your own workplace.
  • Develop your own guidelines for recognition in your workplace
  • Practice delivering meaningful recognition.

Monday, October 20            
1:00 - 4:30 pm                     
Fee: $68

 

     register online

 

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Motivating Others

“I just wish I knew how to motivate my employee!” This familiar refrain speaks to the nebulous nature of motivation and why it frustrates us as supervisors. Understanding what motivates people and how to motivate others is a key skill in our ability to effectively lead. Many of us resort unconsciously to the old carrot-and-stick methods with very limited success. Come to this course to...

  • Understand your role in creating the motivational climate at work
  • Review key motivational theories that explain the science behind what we do and don’t do
  • Practice key motivational techniques such as the 4-D cycle, goal setting and measurement, coaching and recognition.
  • Build a plan for motivating employees by making them feel connected, valued and competent

Date: Wed., Nov. 5    
Time: 2:00 - 5:00 pm                    
Cost: $58

 

      register online

 

Date: Mon., Nov. 17      
Time: 6:00 - 9:00 pm                    
Cost: $58

 

     register online

 

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Conducting Quality Interviews and Selecting the Best Candidates
Have you ever looked around the office and wondered how certain people were chosen for the position they hold? If so, you know that hiring the wrong person can impact the business results and office morale. The problem is that traditional interviewing methods do not tell us what we need to know about potential job candidates. Dynamic behavioral interview techniques can help us find the right people for the right jobs. In this course you will...

  • Discuss common obstacles to effective employee recruitment & development
  • Learn the basics of behavioral interviewing
  • Practice writing and asking behavioral interview questions
  • Evaluate your open positions through the lens of core competencies

Date: Wed., Dec. 3    
Time: 2:00 - 5:00 pm                    
Cost: $58

 

   register online

 

Date: Mon., Dec. 8      
Time: 6:00 - 9:00 pm                    
Cost: $58

 

     register online

 

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Enroll in our NEW 60-minute webinars! Spend just 60 minutes to get the critical information you need to improve your current practices and strengthen your workplace.

 


Successful Onboarding: The First 90 Days

What are the most successful companies doing to help employees get off to a great start? A strong onboarding program is related to employee success, satisfaction, and retention. It sets the tone and helps employees to understand your company’s culture and how they fit. In this interactive webinar, you’ll learn best practices related to onboarding. You will learn to:

  • Understand the difference between Orientation and Onboarding
  • Personalize the experience
  • Define the culture
  • Avoid common errors
  • Engage sponsors, mentors & supporters

This course is taught as a live, online webinar. Log-in information will be sent upon registration.

Thu., Oct. 23
12 Noon - 1 pm

Fee: $29

 

register online


Rae Ann Ianniello - see bio below

 


Retirements on the Rise: How to Position Your Organization for Success

When employees retire, they take knowledge, experience, and contacts with them. With the baby boomers reaching retirement age, and the economy in recovery, many employers are feeling nervous about the potential exodus of their work- force. What is your company doing to plan for the inevitable exit of its valuable employees?
We will cover:

  • Workforce trends, and how they affect business
  • Creating and communicating a Plan for the Future
  • Attracting, developing, and retaining talent
  • How to groom employees for advancement

This course is taught as a live, online webinar. Log-in information will be sent upon registration.

Wed., Nov. 19
12 Noon - 1 pm

Fee: $29

 

register online


Rae Ann Ianniello is an experienced trainer and educator, she specializes in providing workshops in the areas of communication, business, and Human Resources.

 

Creating a Gossip-Free Workplace
Let’s face it. We’re living in a society that’s fascinated, if not obsessed, with the private lives of other people. Do you sometimes feel you are dealing with a group of high-school students rather than a workforce made up of adults? Workplace gossip can create a host of problems, not only for the individual employees and volunteers involved but also for your organization as a whole. As an example, it can cause miscommunication or misunderstandings, which in turn can lead to missed deadlines, work errors, complaints, and unhappy clients and customers. Although you can’t completely eradicate it from the workplace, you can take steps to control and contain workplace gossipers. Using solid communication channels, providing training, and implementing workplace policies will help you turn the office grapevine into a positive tool for your organization.

This course is taught as a live, online webinar. Log-in information will be sent upon registration.

Date: Fri., October 17  
Time: 10:30 - 11:30 am                   
Fee: $29

 

register online


 

 


 

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