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A big step in your business planning process is
deciding where to locate your business. Your location choice can make
or break your business.
A good location can add customers or put off customers; it can be a financial
burden or a manageable expense; it can help promote your business or
be
an added Marketing task.
Finding a good location is not just a big decision, it can be
a difficult challenge as well. Good locations are often unavailable and
if available they may be costly. And, if you find the right location,
the building itself may need major remodeling or renovations on top of
your expected setup costs. Then, the neighbors may object and challenge
your tenancy. The town council may ask for seemingly unreasonable actions
and requirements to get permits and business licenses. The landlord may
be difficult to negotiate with.
Of course, once you
get past these hurdles it will be smooth sailing for your business.
Welllll...I don't think so. In fact, his may be the
easy part. Then comes: the IRS, Planning Commissions, Zoning Departments,
Competitor sabotage, Health Department, Fire, Police, solicitors, vandals
and taggers, permits, sign ordinances, parking problems, prepaid taxes,
insurance, Public Works and Transportation Departments, permits, regulations,
EMPLOYEES, and, don't' forget those pesky customers.
Start developing
a "Criteria" by which you make your Location Decisions.
- Important
- Startup Cost
- Long and Short Term
- Business District Synergy or Stand Alone
- Own, Lease, Home Based, Mobile
- Showcase or Workplace
- Destination or
Customer Accessible
- Regional, Local and Trade area
- Finding a Location
- Evaluate and Assess Locations
- Negotiate Lease
and make Commitment
You will have a lot
of choices when deciding where to locate. Some of the general options
are:
- Buy a building and property
- Buy land and build
- Buy an existing business
- Lease space and
have the landlord "build to suit"
- Rent or lease to own
- Lease space as
is and renovate and remodel
- Lease space as
is and negotiate renovations and remodeling with the landlord
- Sublease space
- Home-based business
Regardless of which choice you make, remember: Everything
is negotiable.
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You may start your analysis and planning for a location by considering
the general type of location that fits your business style and needs.
- Central Business District - people are willing to drive to
you and may want to shop for a variety of needs. You may have impulse
sales, your business is part of the city life and lifestyle, you need
foot and street traffic
- Shopping Centers & Malls - You are an anchor store or
a satellite store, you may not be the customers primary reason for the
shopping trip, you fill a needed shopping niche, you sell specialty
items or have a narrow product focus, you desire foot and street traffic
- Neighborhood
- Community
- Regional
- Power Center
- Neighborhood - People prefer to drive a short distance, want
your product relatively often, the location serves a small geographic
area with density of customers
- Near Competition - There is synergy in competition where all
competitors can benefit, you have a competitive advantage, you need
to be where the action is
- Off the Beaten Track -
you have a "destination business" where the customer will
seek you out, the customer needs or wants your particular products
and services and is willing to travel to you, you
want to avoid high rent and permitting concerns, impulse customers
are not likely or necessary, you don't need street or foot traffic
visibility
- Location is of secondary importance - You need a place to work,
you will go to your customers, you will catalog or sell via the WWW,
you deliver, customers seldom need to visit your location
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Once you find a potential location, use the following checklist to evaluate
it. It is unlikely that any one location will be perfect, However, each
location has positives and negatives. Identify them and assess whether
certain criteria have more importance than others.
Finding a location:
http://sbacommercial.com/ --
Sherman & Boone Assoc., Commercial Real Estate Division
Loopnet
Commercial -- Loopnet
Craig's List Commercial --
Craig's List
http://www.baileyproperties.com
-- Bailey Properties
http://www.bizben.com/ --
Bizben.com (formerly Business
Exchange)
http://www.santacruz4sale.com/moreframes.html
-- Century 21
http://www.santacruzforsale.com
-- Realty World
http://www.mls.com/
http://www.loopnet.com/ -- LoopNet

Consider the following:
| A Checklist
for Evaluating a Location |
- What is the total cost to rent or acquire the property?
- rent (1st, last, deposit)
- built in increases
- NNN (maintenance, Insurance, Property Taxes)
- Association Fees/Common area upkeep
- Promotional Participation
- Utilities
- Special Taxes (Parking Tax in Santa Cruz City)
- What is the cost to renovate, repair or remodel?
- Does electrical, water, lighting, heat/air/ventilation (HVAC)
etc., need upgrading?
- Does it provide enough space, including outdoor and parking,
for now and later?
- What are the zoning regulations.
- What is the community and government attitude towards new
business?
- What other types of businesses are in the area?
- Why is there a vacancy? Are there others in the area?
- What is the crime rate? Are there Insurance problems?
- Are utilities available, adequate and affordable?
- For Customers:
- Is parking adequate, convenient, safe?
- Public transportation?
- Will it generate drop-in or impulse traffic?
- Is the area familiar to Customers?
- Will advertising be costly?
- Does winter present special concerns?
- What is the locations history?
- Lease -
available? Assignable?
(see the next lesson)
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