...I'm glad you Asked!
FAQs
Computer
Questions
BlackBoard
Questions
Printing
Questions
Wireless
Access Questions
TechTv
Questions
Homework
Questions
How do I get an account?
Activate your account at the accounts computer at the CTC, Library, WTC, Scotts Valley, or anywhere on campus at https://student-accounts.cabrillo.edu/. You will need your student ID number (not SS#).
For more help see http://www.cabrillo.edu/services/ctc/accountinfo.html.
Do I need my student ID number in order to activate my account ?
Yes, your student ID number can be found in WebAdvisor, on your registration papers, on your student ID card, or at admissions and records. If you don't have those options available, contact the CTC front desk.
Is the campus network, Hawknet, and Blackboard account the same?
Yes!
Can I activate my account at the Blackboard page for Blackboard (online course manager)or Hawknet (wireless)?
Yes!
Click here for more CTC (Computer Technology Center) information on student folders, accounts, passwords and so on.
Which Browsers and Operating Systems are supported by BlackBoard?
Blackboard doesn't support (run correctly) on all browsers and operating systems: some because they are too old, some too new or not yet popular enough. Click on these links: to see what browsers and operating systems are supported by Blackboard.
Is there help with Black Board?
Yes, there is Help Desk Support. The TLC’s Blackboard Help Desk is staffed Mon-Fri 8-5, Fri 9-3, and provides email and web support. It is staffed by student assistants who have taken classes using Bb. Student emails are answered the first weekend of the new term by Francine. A new TLC position was submitted to HR for classification study. It will include Blackboard admin duties not previously outlined in an LIA position.
Can I print on campus?
Yes, but we don't have a printer in our classroom
- Cost is 10¢ for bw; 50¢ for color
- You must open a printing account at one of the 3 PayStation machines located in the CTC, the Library or at the Watsonville Center. (kinda like an ATM but no refunds or cash back)
- Your account opened at any one paystation works everywhere.
More Questions? 
Is there wireless access on campus?
Yes, in most areas. Hawknet is a free wireless internet service provided by Cabrillo College to its staff and students.
Can I use my Laptop?
Yes. When you open your browser you will prompted with a login screen to enter your Student Account username and password.
Does our 515 classroom have wireless access?
Yes; but don't forget that you need to use the Laptop Login (515, 515) and then your student login when you open the browser to access the Internet.
More Questions?
What should I do if the TechTv videos don't play on my computer?
Try these steps:
- Use my website links instead of the Prentice -Hall website.
- At the TechTV Library (http://www.prenhall.com/techtv/) right click the Quicktime icon > choose "Save Link As..." > save it to the Desktop > double click it to play the video
- When the player screen comes up and tries to play it (the small square screen with the Q), at the bottom right corner is a pulldown menu arrow, click it >choose connection speed> choose the correct connection speed for your Internet connection. If it starts playing, great, if it doesn't try a different speed or setting.
- If you have the full Quicktime Player icon on your desktop or in the Program menu, open it >choose file > choose open URL. A small box will open with a place to type in a URL; copy/paste the url of the video into the window and hit enter
Desperation Alternatives
- Run the Browser Tuneup at the PrenHall (prentice-Hall) website
- Click the browser's Reload (refresh) button
- Click the Play button on the Quicktime player
- Close the window, go to the video and try it again or try another video, or try it with a different browser
- Go to the CTC lab, building 1400 and watch it there; try a different, maybe newer computer
- Try a different video choice
- Try again
Can I access your website and Blackboard from off campus?
Yes! You can access them from anywhere in the world if you have an Internet connection.
Do I need my Student Account to open your class website?
No. It is not password protected. No login is needed. You just need to remember the URL address.