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Worksheet #6 - Web Solutions Test Drive

Activity #1 - Review the Sites Below

Name:

Here are some off-the-shelf products and rental sites to review. All these companies advertise themselves as "Your complete E-Business solution. Review them in general in the Text area box below (in Activity 2 you will "Test Drive" One and report on your experience.)

Product/URL Rent/Buy
   
Microsoft
http://www.microsoft.com/SMALLBUSINESS/startup-toolkit/starting-business-online.aspx?pid=
Free
Yahoo Store (my suggestion)
http://store.yahoo.com/ 
Rent

ShopSite
http://www.shopsite.com/demo.html

Cruzio: An ISP Mediated Solution (see hosting fees and price break)
https://quartz.cruzio.com/signup/lang_en/faqs/ecommerce_faq.html
Scroll down to item nine

Buy

Activity #2 Test Dirve

Sign up for the free Yahoo demo - Since we are using Shopsite in the class, you will benefit by comparing ease of use, fetures, one time and ongoinf expenses and so on.

Review the demo experience. Write at least three paragraphs (at least 200 words) detailing your experience and impressions of the product. Your answer should include but is not restricted to the following:Which product did you use; How easy was it to access the demo; were you able to work the templates and wizards; what did like and not like about the product; did you feel like you had adequate skills to work with the technology; what features were strong about the templates; what happens when you place an order; how do you view oreders as the merchant; how well does the shopping cart work; haow well does the check out (payment system) work' overall thoughts and impressions?



The following Table is a checklist for assessing the features of an eCommerce Solution. Keep and use this checklist for when you begin to choose an eCommerce solution. Add to it as you identify needs and features I didn't include.

Also, review this comprehensive list of features in an eCommerce solution from Shopsite .

X Desired Features
Fast - most steps need to be automated except decision making
Be able to track users
Internationalization- language & currency conversion, calculate shipping, taxes
Compatible with logistics partners for order fulfillment
Include auto-responders, chat, newsgroups,  site-search engine
Automatic search engine submission option in the setup process
shopping basket/cart - add, remove, change amount of items
  Check-out functions - list all items, price totals, include shipping & taxes
. Multiple payment methods - credit cards (SSL), etc. 
. Automated order, payment processes, billing, and order acknowledgement
. Customer privacy and security in transmission and storage of data
. Cross-selling and cross-promotion
. Repeat & high volume customers receive automatic quantity discounts
. Check order and account status anytime
. Automate inventory control and restocking
. Change and test site offline then upload to server
. Database quality assurance  (verify content, set limits on price & quantity
. Staging area - exact duplicate site for testing changes before uploading
. Work with existing company databases or easily convert to one database
. Interface with other backend applications - accounting, order processing, etc.
. Integrate with existing inventory system
. HTML presentation on online shop done with templates/storable variables 
. Marketing can add, delete or change product information
. Divisible into departments by merchandise or functions
. Reporting of customer patterns readable for management
. Customizable reports with different perspectives (e.g. time, product, person)
. Scalable - handle small and large orders; few to many products
. extensible - grow in volume/size for content/bandwidth, customer and load demands