| X |
Desired
Features |
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Fast
- most steps need to be automated except decision making |
| .  |
Be
able to track users |
| .  |
Internationalization-
language & currency conversion, calculate shipping, taxes |
| .  |
Compatible
with logistics partners for order fulfillment |
| .  |
Include
auto-responders, chat, newsgroups, site-search engine |
| .  |
Automatic
search engine submission option in the setup process |
| .  |
shopping
basket/cart - add, remove, change amount of items |
|   |
Check-out
functions - list all items, price totals, include shipping & taxes |
| . |
Multiple
payment methods - credit cards (SSL), etc. |
| . |
Automated
order, payment processes, billing, and order acknowledgement |
| . |
Customer
privacy and security in transmission and storage of data |
| . |
Cross-selling
and cross-promotion |
| . |
Repeat & high
volume customers receive automatic quantity discounts |
| . |
Check
order and account status anytime |
| . |
Automate
inventory control and restocking |
| . |
Change
and test site offline then upload to server |
| . |
Database
quality assurance (verify content, set limits on price & quantity |
| . |
Staging
area - exact duplicate site for testing changes before uploading |
| . |
Work
with existing company databases or easily convert to one database |
| . |
Interface
with other backend applications - accounting, order processing,
etc. |
| . |
Integrate
with existing inventory system |
| . |
HTML
presentation on online shop done with templates/storable variables |
| . |
Marketing
can add, delete or change product information |
| . |
Divisible
into departments by merchandise or functions |
| . |
Reporting
of customer patterns readable for management |
| . |
Customizable
reports with different perspectives (e.g. time, product, person) |
| . |
Scalable
- handle small and large orders; few to many products |
| . |
extensible
- grow in volume/size for content/bandwidth, customer and load
demands |
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