...I'm glad you Asked!
FAQs - Index
Software
Questions
Computer
Questions
BlackBoard
Questions
Printing
Questions
Wireless
Access Questions
Discussion
Questions
Homework
Questions & Resources
Keyboard
Shortcuts
Are we using MS Office 2003, 2007 or 2010?
You can use any one you have but we will use 2010 in the classroom and the CTC Labs.
- MS Office 2010 is the default; if you double-click a file to open it, it will open in 2010.
- Office 2010 allows you to save a file as a 97-2003 file or a 2007/2010 file.
I have a Mac, can I still take the class?
- Yes! You will need MS Office software for the Mac Mac versions come out a year after the PC version thus, they have 2004, 2008 and 2011 respectively.
- The Mac version can open and edit files from the pc but you must save the files as pc versions when working on the Mac ("Save As:" .doc, .xls, .ppt, .mdb for 97-2003 and .docx, .xlsx. .accdb, .pptx for 2007 & 2010) before you turn them in.
What if my version of MS Office doesn't include Access?
Be aware that some of you may not have Access on your MSOffice software if you don't have MSOffice Pro version. You can use a trial version of Access available from Microsoft or complete the assignments at the Cabrillo lab(s). Don't download the trial version until you need it. It expires after 30 days.
Can I use Open Office?
Yes, maybe. Open Office is free download provided by Sun Microsystems to compete with MS Office. You have to save your files as MS Office files ("Save As:" .doc, .xls, .ppt, .mdb). However, I prefer you don't because we have had some problems with it.
How do I get an account?
Activate your account at the accounts computer at the CTC, Library, WTC, Scotts Valley, or anywhere on campus at https://student-accounts.cabrillo.edu/. You will need your Student ID number (not SS#).
For more info: http://www.cabrillo.edu/services/ctc/accountinfo.html
Do I need my student ID number in order to activate my account ?
Yes, your student ID number can be found in WebAdvisor, on your registration papers, on your student ID card, or at admissions and records. If you don't have those options available, contact the CTC front desk.
Is the Campus network, Hawknet, and Blackboard account the same?
Yes!
Can I activate my account at the Blackboard page for Blackboard (online course manager) or Hawknet (wireless)?
Yes!
Click here for more CTC (Computer Technology Center) information on student folders, accounts, passwords and so on.
Which Browsers and Operating Systems are supported by BlackBoard?
Blackboard doesn't support (run correctly) on all browsers and operating systems: some because they are too old, some too new or not yet popular enough. Click on these links: to see what browsers and operating systems are supported by Blackboard.
Is there help with BlackBoard?
Yes, there is Help Desk Support. The TLC’s Blackboard Help Desk is staffed Mon-Fri 8-5, Fri 9-3, and provides email and web support. It is staffed by student assistants who have taken classes using Bb. Student emails are answered the first weekend of the new term by Francine. A new TLC position was submitted to HR for classification study. It will include Blackboard admin duties not previously outlined in an LIA position.
Also, you can view "students tutorials" that explain Assessments, Assignments, Discussions, and other tools on Blackboard (aka WebCT).
http://cabrillo.edu/services/disted/ | http://cabrillo.edu/services/tlc/about.html
Can I print on campus?
Yes, but we don't have a printer in our classroom
- Cost is 10¢ for bw; 50¢ for color
- You must open a printing account at one of the 3 PayStation machines located in the CTC, the Library or at the Watsonville Center. (kinda like an ATM but no refunds or cash back)
- Your account opened at any one paystation works everywhere.
More Questions? 
Is there wireless access on campus?
Yes, in most areas. Hawknet is a free wireless internet service provided by Cabrillo College to its staff and students.
Can I use my Laptop?
Yes. When you open your browser you will prompted with a login screen to enter your Student Account username and password.
Does our 515 classroom have wireless access?
Yes; but don't forget that you need to use the Laptop Login (515, 515) and then your student login when you open the browser to access the Internet. You don't need the laptop Login when using your own laptop, just the student account when you open a browser.
More Questions?
Where do I find the topics and where do I find the answers?
The topics are listed on the Coursework page on my website, under the Discussions links .
You are given a question and, in most cases, a brief primer on the topic and/or links. These are meant to help you get started. HOWEVER, I expect you to use other sources online, in print or by interview that you find yourself. Using the computer to research answers is preferred. Remember to choose two topics from the list for each Discussion and make two original posts and respond to two other student's posts.
Where do I post the answers?
Go to Blackboard and choose Discussions from the menu on the left. Type or cut & Past your answer into the appropriate window for each post by Discussion number.
Can I retake the quizzes if I do poorly?
You can take each quiz up to 3 times. The best score will count
Can I access your website and Blackboard from off campus?
Yes! You can access them from anywhere in the world if you have an Internet connection.
Do I need my Student Account to open your class website?
No. It is not password protected. No login is needed. You just need to remember the URL address.
What resources Are There to Help Me Do My Homework?
Resources For Homework (Assignments in MS Office and Discussions in Blackboard)
- When you are using MS Office Software, use the F1 Help menu Function key on your keyboard
- Watch the Videos that Instructor Cheryl Furbee has graciously shared with us for each part of the Homework assignments
- Print and Follow the Class Session Lecture Notes
- Print and Follow the Coursework Directions
- Ask another student for
help via Blackboard resources:
1. Who's Online, 2. Post a question under the Discussions
area in the "Student Office Suite Question Forum",
3. Blackboard Mail to your instructor or to other students
Resources For Quizzes (aka Assessments in Blackboard)
- Visit the Publisher's Website for the Computers Are Your Future, Complete textbook, select the chapter you are reading, and complete the online study guide before you take the quizzes on Blackboard.
- Watch the PowerPoint Presentation
for each textbook chapter and chapter Spotlight
Resources For For MS Office 2007
- Word 07 Frequently Used Menu steps (Cheats)
- Excel 07 Frequently Used Menu steps (Cheats)
- Access 07 Frequently Used Menu steps (Cheats)
Are there templates for documents types for Office software?
Yes, try USC Marshal Business College's Library of documents (aka cheat sheets) USC Marshal Business College
What are some Keyboard Shortcuts I can use in all MS Office software?
- Ctrl C = Copy
- Ctrl V = Paste (Move)
- Ctrl X = Cut
- Ctrl Z = Undo
- Ctrl Y = Redo
- F1 = Help Menu
- Ctrl A = Select All
- Ctrl P = Print
- Ctrl B = Bold
- Ctrl I = Italic
- Ctrl U = Underline
- F7 = Spell Check
