Vacation Rental Rules
PAYMENTS - Payment of all rents are due in full at least four weeks before the time of check-in. Cash, personal checks, money orders, cashiers checks and traveler's checks are acceptable. A $20.00 service charge will be added to your bill for any returned checks. DEPOSITS - Deposits are due within five (5) business days after booking to confirm a reservation. Cancellation of a reservation 45 days prior to booking allows for a full refund less 20% cancellation fee. You may cancel closer to the date, but you will only receive a refund if we get the property re-rented (If need be sometimes we can transfer your reservation to another date within a 3 month period from original reservation date. This does not apply to timeshare units). Unfavorable road and or weather conditions do not warrant a refund. The security deposit is refundable after the property has been inspected. Normally a refund will be returned within 2 weeks. Payments made less than 14 days before arrival must be by either cashiers check or money order. Payments made upon arrival must be in cash. We will use a credit card to guarantee a reservation, but we do not accept credit cards for payment. Phones - Most houses have a phone that requires a credit card for long distance phone calls. If the phone is not a credit card phone your deposit will be held for 45 days to verify that you did not make any long distance calls. REGULAR 11:00 AM Check Out 3:00 Check In HOLIDAY TIME PERIOD 10:00 AM Check Out 4:00 Check In Housekeeping - A cleaning charge is included in the cost of the rental. You are expected to leave the home tidy this includes doing your own dishes. We also require that you strip the beds and start at least ( more would be helpful especially during holiday time periods ) one load of laundry. All cleaning supplies should be available in the house. Linens - Linens are provided in most cases, so, please be sure to verify if you need to bring the appropriate sheet, towels and pillow cases. Amenities - All units are fully stocked including fully equipped kitchens, fireplaces or wood burning stoves and in most cases firewood is not provided. There is a color TV with cable hook-up in most cabins and some have VCR's for your use. We also provide snow plowing whenever there is 6 inches or more of snow. (Please be aware that the houses have regular home size water heaters and if you are bringing a big party that you will more than likely need to rotate showers.) When Leaving - Set the thermostat at 60 degrees - DO NOT TURN OFF - (winter only) and leave the water dripping a small amount so the pipes do not freeze. Please do this during your stay as well if the weather is cold. Remove all trash from house, it must be in cans and put at curb-side. Please leave the keys on the kitchen counter and lock the door as you leave, unless otherwise notified. The security deposit you have paid will also be used as a key deposit. If we find it necessary to rekey the locks when the keys are not returned that fee will be deducted from your security deposit of ($200). Please be aware that this includes a service call by the Locksmith and can be quite costly. You can prevent this simply by leaving the key in the unit on the kitchen counter. Thank you for using Lake Tahoe Rental Works. If you are interested in Tahoe Real Estate please give Mark a call at the above number and he will be happy to assist you.
