Rick Graziani, Cabrillo College
Instructor, Computer Science/Networking
Email: graziani@cabrillo.edu
 
Non-Cabrillo Instructors/Students: If you would like access to my materials please email me for the username and password.
   
 

Course Materials: CIS 188 TSHOOT (Troubleshooting)

   
   
   
  Introduction
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Course Introduction CCNP Certification Information TSHOOT Student Lab Manual
  TSHOOT Exam Information TSHOOT Student Forms
    Cisco Learning Network TSHOOT Instructor Lab Manual
       
       
       
       
 

   
  Chapter 1: Planning Maintenance for Complex Networks
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch.1 Planning Maint for Complex Networks    
Chapter 1: Cisco PowerPoint
       
       
  Chapter 2: Troubleshooting Processes for Complex Enterprise Networks
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 2 Tshooting Processes for Complex Nets    
  Chapter 2: Cisco PowerPoint    
       
       
       
  Chapter 3: Using Maintenance and Troubleshooting Tools and Applications
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 3 Using Maint and Tshoot Tools and Apps    
  Chapter 3: Cisco PowerPoint    
  Lab Topology and Demo    
       
       
       
       
  Chapter 4: Maintaining and Troubleshooting Campus Switched Solutions
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 4 Maint and Tshoot Campus Switched    
  Chapter 4: Cisco PowerPoint    
       
       
       
       
       
       
  Chapter 5: Maintaining and Troubleshooting Routing Solutions
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 5 Maint and Tshoot Routed Networks    
  Chapter 5: Cisco PowerPoint    
       
       
       
       
       
       
       
       
       
  Chapter 6: Troubleshooting Addressing Services
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 6 Tshooting Addressing Services - Part1    
  Ch. 6 Tshooting Addressing Services - Part2    
  Chapter 6: Cisco PowerPoint    
       
       
       
       
       
       
       
  Chapter 7: Troubleshooting Network Performance Issues
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 7 Tshooting Net Performance - Part 1    
  Ch. 7 Tshooting Net Performance - Part 2    
  Chapter 7: Cisco PowerPoint    
       
       
       
       
       
       
       
       
       
       
  Chapter 8: Troubleshooting Converged Networks
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 8 Tshooting Converged Networks- Part 1    
  Ch. 8 Tshooting Converged Networks- Part 2    
  Chapter 8: Cisco PowerPoint    
       
       
       
  Chapter 9: Maintaining and Troubleshooting Network Security Implementations
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Ch. 9 Tshooting Security Implementations    
  Chapter 9: Cisco PowerPoint    
       
       
       
       
  Chapter 10: Review and Preparation for Troubleshooting Complext Enterprise Networks
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
  Chapter 10: Cisco PowerPoint    
       
       
       
       
       
       
       
  Case Studies
       
  PowerPoint Presentations Instructional Aids and Links Labs and Assignments
       
       
       
       
 

 

    
   
   

Course Syllabus: Fall 2011

       

 

Week 1

Lecture

Announcements

TBA
  Aug 29 Course Introduction: Is your email address correct on WebAdvisor? Read: Chaper 1 Planning Maint for Complex Nets
  Course Introduction   Read: Chaper 2 Tshooting Proc for Complex Nets
    Adding/Waitlist: I will give/email your add code  
  CCNP Certification Information    
  TSHOOT Exam Information      
  Cisco Learning Network      
       
  Cisco Academy Connection    
    Emails from Rick: NetLab:
  New Networking Lab 1. Weekly update TSHOOT Student Lab Manual
    2. NetLab username and Academy Connection TSHOOT Student Forms
  Using NetLab username and instructions TSHOOT Instructor Lab Manual
       
  Chaper 1 Planning Maint for Complex Nets Please use subject in email "CIS 188:"  
    and rest of subject info for  
    assignments  
       
    Your email address must be correct  
    on WebAdvisor for both in-person and online  
    students  
       
    Academy Connection: I will email you your  
    usernames. For new accounts you will also  
    receive a temporary password.  
       
    Cisco Academy Connection Assessments:  
    * Only shows one week at a time  
    * The second week will show after the first  
    week expires  
       
       

 

Week 2

Lecture

Announcements

Homework/Lab
  Sep 5 Holiday - Labor Day - No class    
         
       
       
         
         

 

Week 3

Lecture

Announcements

TBA
  Sep 12 A look at Cabrillo's CIS Network Still working on getting your Cisco AC accounts Log into NetLab and familiarize yourself
  >> Looking at Chapter 1 commands      
    TSHOOT Student Lab Manual Academy Connection: Chapter 1
  You Tube: Khan Academy TSHOOT Student Forms   Due: TBD
  Khan Academy TSHOOT Instructor Lab Manual   2 Attempts - highest counts
       
  Chaper 2 Tshooting Proc for Complex Nets enable secret ciscoenpa55 Academy Connection: Chapter 2
    telnet/ssh: username = admin pas= adminpa55   Due: TBD
  NetLab     2 Attempts - highest counts
       
    Labs: Lab
  Lab Topology Review Teams okay Lab: 3-1 - BEGIN AT TASK 3
    Using the Networking Lab (2621s)   Complete Student LabForms
    Fill out Student Lab Forms   Complete Lab Journal
    Lab Journal:   Due: Week 9
    >> Text/Word Doc   PCA and PCB down, and a couple of links
    >> Lab number: name  
    >> Lab method: NetLab or other  
    >> Date started/Date completed  
    >> Time spent  
    >> Comments  
       

 

Week 4

Lecture

Announcements

TBA
  Sep 19 Ch. 3: Using Maintenance and Troubleshooting Cisco Academy Connection Read Chapter 3: Using Maint and Tshoot Tools
  Tools and Applications Lab Update Cisco Acad Assessment: Ch. 3
    TBA and Blackboard   Due: Oct 3 at 1pm
        Activated for two 1 week periods
        2 hours to complete
        3 Attempts
         
      Cisco Acad Assessment: Ch. 1
      Cisco Acad Assessment: Ch. 2
        Due: Oct 3 at 1pm
        Activated for two 1 week periods
        2 hours to complete
        3 Attempts
       
      Blackboard: TBA Week 4 - Ch. 3 Tshoot Tools
        Due: 9/26
       

 

Week 5

Lecture

Announcements

Homework/Lab
  Sep 26 Class canceled due to CCCConfer being    
  down    
         
       

 

Week 6

Lecture

Announcements

Homework/Lab
  Oct 3 Ch.4: Maintaining and Troubleshooting Chapter 2 and 3 assessments Cisco Acad Assessment: Ch. 4
  Switched Solutions extended until 10/10   Due: Oct 17 at 1pm
        Activated for two 1 week periods
    NetLab working!   2 hours to complete
        3 Attempts
       
      Lab 4-1 or 4-2 Troubleticket 1
        Complete Student LabForms
        Complete Lab Journal
        Due: Week 9
       
       
      Blackboard: TBA Week 6
        Due: 10/10
        Dan Schmiedt Lightening Talk
       
       
       

 

Week 7

Lecture

Announcements

Homework/Lab
  Oct 10 Ch.5: Maintaining and Troubleshooting NetLab down Read Chapter 5: Maint and Tshoot Routing
  Routing Solutions   Cisco Acad Assessment: Ch. 5
        Due: Oct 24 at 1pm
        Activated for two 1 week periods
        2 hours to complete
        3 Attempts
         
       
      Blackboard: TBA Week 7
        Due: 10/17
       
       
       

 

Week 8

Lecture

Announcements

Homework/Lab
  Oct 17 Lab Demo: Chapter 5 Lab: Student Lab Forms and Journal Lab: Any TT for Chapter 5 (5-1, 5-2, 5-3)
    due last week of semester   Complete Student LabForms
        Complete Lab Journal
    Lab: Only a single Troube Ticket (i.e. TT-A   Due: Week 15
    or TT-B required for each lab)    
      Blackboard: TBA Week 7
        Due: 10/17
       
       
       
         
   
         

 

Week 9

Lecture

Announcements

Homework/Lab
  Oct 24 Ch. 6: Troubleshooting Addressing Services All Weekly TBAs extended Blackboard: TBA Week 8
  Part 1      
       
  Intro to IPv6   Lab: Any TT for Chapter 6
        Complete Student LabForms
        Complete Lab Journal
        Due: Week 15
         
         
         
       
       

 

Week10

Lecture

Announcements

Homework/Lab
  Oct 31 Ch. 6: Troubleshooting Addressing Services   Read Chapter 6:
  Part 2   Cisco Acad Assessment: Ch. 6
        Due: Week 15
  Intro to IPv6      
  Routing IPv6      
         
       
       
         
         
         
       
       
       

 

Week 11

Lecture

Announcements

Homework/Lab
  Nov 7 Ch. 7: Tshooting Net Performance - Part 1 TBA recordings available all semester Read Chapter 7:
      Cisco Acad Assessment: Ch. 7
    All assessments will be available for the rest   Due: Week 15
    of the semester    
         
         
       
       
       

 

Week 12

Lecture

Announcements

Homework/Lab
  Nov 14 Ch. 7: Tshooting Net Performance - Part 2    
         
       
       
       
       
       

 

Week 13

Lecture

Announcements

Homework/Lab
  Nov 21 Ch 8: Tshooting Converged Networks - Part 1    
         
       
       
       
         
         
         
         
         
         
       
       

 

Week 14

Lecture

Announcements

Homework/Lab
  Nov 28 Ch 8: Tshooting Converged Networks - Part 2    
       
       
         
         
         
         
         
         
       
       
       
       

 

Week 15

Lecture

Announcements

Homework/Lab
  Dec 5 Ch. 9: Maintaining and Tshooting Network    
  Security Implementations      
       
       
       
         
         
         
         
         
         
       
         
         
         
         
       
       
       
       
       

 

Week 16

Lecture

Announcements

Homework/Lab
  Dec 12 Final Exam