Computer Applications and Business Technology

Salesforce Institute

Salesforce Institute: Accelerated Program

September 20 - December 11, 2021

This 12-week accelerated program consists of three online courses. Complete all three classes and you will be on the path to becoming a Salesforce Administrator! Students will earn a total of 6 college credits (2 credits for each course).

Fall 2021 Open Courses

CABT 171 | Customer Relationship Management Technology 1

  • Learn technical and problem-solving skills used by sales representatives, administrators, and office administrative assistants in current customer relationship management (CRM) technology, including data management, sales and marketing, security practices, reporting, and automated workflow.

Online | VIEW CLASS

CABT 172 | Customer Relationship Management Technology 2

  • Dive deeper into CRM technology and master system and security settings, data modeling, standardization and automation of sales, marketing, communication, and workflow.

Online | VIEW CLASS

CABT 109 | Customer Service & Human Relations

  • Gain expertise in professional customer service skills, professional conduct, and positive problem-solving for modern workplace settings.

Online | VIEW CLASS

Go from Cabrillo to Career with CABT!

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