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Human Resource Management Classes


Being a Great Supervisor: The Fundamentals of Successful Supervision
Being a supervisor is a lot of responsibility, and it involves the fundamental ability to get things done through others. As a leader in your organization, you help set the tone, and you have the potential of making a very positive impact.
In this introductory course you will...

  • Understand the roles and responsibilities of effective supervisors
  • Learn the key behaviors that set the best supervisors apart from the rest
  • Assess your own supervisory skills and strengths
  • Set goals for your supervisory development

Date: Mon., March 6      
Time: 5:00 - 8:00 pm                    
Cost: $58

Location: Aptos Campus, room 1522

     register online

 

Date: Tue., March 7 
Time: 9:00 am - 12:00 Noon                    
Cost: $58
Location: Aptos Campus, room 1522

     register online

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Creating a Climate of Trust
As a supervisor, your ability to create and sustain a climate of trust is critical to your team’s satisfaction and success. But how can you demonstrate that you’re worthy of your direct reports’ trust, and, perhaps more importantly, how do you transform a climate that is currently NOT high in trust, into the opposite? Come to this class to…

  • Explore the high cost of low-trust work groups
  • Define trust, and identify the specific behaviors that support it
  • Assess your part in creating a trusting work place
  • Make a plan for improving trust that is tailored to your team

Date: Mon., March 20      
Time: 5:00 - 8:00 pm                     
Cost: $58

Location: Aptos Campus, room 1522

     register online

 

Date: Tue., March 21    
Time: 9:00 am - 12:00 Noon                   
Cost: $58

Location: Aptos Campus, room 1522

     register online

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Conducting Quality Interviews and Selecting the Best Candidates
Have you ever looked around the office and wondered how certain people were chosen for the position they hold? If so, you know that hiring the wrong person can impact the business results and office morale. The problem is that traditional interviewing methods do not tell us what we need to know about potential job candidates. Dynamic behavioral interview techniques can help us find the right people for the right jobs. In this course you will...

  • Discuss common obstacles to effective employee recruitment & development
  • Learn the basics of behavioral interviewing
  • Practice writing and asking behavioral interview questions
  • Evaluate your open positions through the lens of core competencies

Date: Mon., April 3    
Time: 5:00 - 8:00 pm             
Cost: $58

Location: Aptos Campus, room 1522

     register online

Date: Tue., April 4   
Time: 9:00 am - 12:00 Noon                     
Cost: $58

Location: Aptos Campus, room 1522

   register online

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Setting Clear Goals and Performance Expectations
Reaching your goal is much faster when you know where you are going. Yet far too often, workplace goals are fuzzy and ill defined. Come to this course to:

  • Examine the goal setting process - what works and what doesn’t
  • Learn common metrics that contribute to annual goal setting
  • Review pitfalls in goal setting and learn how to avoid them.
  • Practice writing cascading goals that are appropriate for a business unit, department and you.
  • Learn and practice the SMART Goal format.


Date: Mon., April 24
Time: 5:00 - 8:00 pm                     
Cost: $58

Location: Aptos Campus, room 1522

     register online

 

Date: Tue., April 25    
Time: 9:00 am - 12:00 Noon                     
Cost: $58

Location: Aptos Campus, room 1522

     register online

___________________________________________________________________________________________________________


Coaching for Results
Coaching, a crucial leadership skill for successful supervisors, combines building relationships, providing support and monitoring progress. Coaching allows you to address performance issues before they escalate, and it empowers your employees to develop the skills they need to succeed, which in turn helps your department succeed. In this class you will…

  • Identify the impact effective coaching has on you, the employee and the climate at work
  • Learn and practice the precursors to coaching: being curious and asking good questions
  • Review and practice a powerful 4-step model for coaching
  • Develop a detailed a plan to coach a specific person on your team

Date: Mon., May 1 
Time: 5:00 - 8:00 pm                     
Cost: $58

Location: Aptos Campus, room 1522

     register online

 

Date: Tue., May 2  
Time: 9:00 am - 12:00 Noon               
Cost: $58

Location: Aptos Campus, room 1522

     register online

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Resolving Workplace Conflict
Conflict can’t be avoided, but it can be leveraged. In fact, handling conflict constructively can build trust in your relationships and increase your credibility. It can also stimulate new and better ideas and keep your workforce engaged. In this practice-based class you will:

  • Learn about the subtle ways that you may be creating more conflict than you need.
  • Identify signs that conflict that has gone too far
  • Practice asking powerful questions that get others “unstuck”
  • Practice coaching someone who is in a conflict at work

Date: Mon., May 15  
Time: 5:00 - 8:00 pm                 
Cost: $58

Location: Aptos Campus, room 1522

     register online

 

Date: Tue., May 16 
Time: 9:00 am - 12:00 Noon                     
Cost: $58

Location: Aptos Campus, room 1522

     register online

 

 


 

 

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