Instructional Technology Support

There are a wide variety of technology tools available to you. We are here to get you started!

We're here to help you with the Canvas learning management system, and provide guidance in online course design that's aligned with the California Virtual Campus Online Course Design Rubric.

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Support Resources

How can we help you today?

This includes adding teachers to a course, requesting develpment shells, or creating incomplete sections for extended time. Please fill out the TLC Request Form.

You can submit a ticket thorugh the Canvas "Report a Problem" by clicking on the "Help" button in the Global Navigation menu.

You can access Canvas Support Chat from the "Help" button in Canvas 24 hours a day. You can also use the drop-in Zoom sessions or schedule a Zoom appointment with the TLC Support Technician.

Canvas guides are a great resource with answers to many of the most commonly asked questions. If you don't find your answer, please reach out to the TLC email.

The TLC can provide support for many instructional software (see below for examples). Please reach out to us via email, or use our TLC Request Form and select "Request Live Training." If the question is about Cabrillo issued hardware, aquiring software, network issues, or telephone service, the you may need to reach out to the IT Department.

The TLC is currently only providing support for faculty and staff. Please direct your students to the CTC for tech support. Students are also able to access Canvas Support Chat, and Canvas Guides goes over many questions and issues students may have.