Quick Guide to Finding Help

New to online teaching? Ask us about the Distance Education Academy. We’re here to help you with the Canvas learning management system, and provide guidance in online course design that's aligned with the California Virtual Campus Online Course Design Rubric. Learn how to use communication and assessment tools effectively in Canvas. Instructional design support is also available for live (synchronous) online teaching. All training is based on online teaching principles that are equitable and inclusive and humanize the online experience.

Got a Canvas Request?

• The Canvas Request Form is for more elaborate tech requests, or requests that require specific information. Use this form for Canvas course merges, adding TAs, or arranging training.

Work from Home Support

• Canvas Self-Service for Faculty. Check out the Cabrillo College section!

• Email tlc@cabrillo.edu for quick questions. Specific instructional design requests will be escalated to the TLC Director and Help Desk Support Assistant.

• Live Zoom Support (Faculty and Staff)
  Fall 2021 Hours: T, W, Th from 1pm - 2pm and 5pm - 6pm
  Koi Cordero

  ** No drop in Zoom support Sept 2nd **

• Request a Zoom appointment with Shea. Please email tlc@cabrillo.edu

• Faculty Guides contains just-in-time resources—teaching online, instructions for Canvas apps, eLumen, and enrollment management support.

Tech Support for Students

• Students can email ctc@cabrillo.edu.

• Live Zoom Support for Students
  The Computer Technology Center provides live support sessions for students.

Registration Support for Students

• Admissions and Records - webreg@cabrillo.edu (best way to contact)